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Architecting Your Hospitality Infrastructure

Whether deploying a 300-key luxury resort, a high-velocity 50-table restaurant POS, or migrating legacy PMS server data, our enterprise architects are ready.

Enterprise & Multi-Outlet Sales

Request a bespoke hardware quote, custom KDS kitchen display integration, or multi-property volume pricing structure tailored to your hotel chain.

Connect With Sales →

24/7 Technical Operations Hub

Experiencing printer routing issues, OTA channel sync lags, or require urgent overnight system configuration assistance? Our engineers monitor ticket queues around the clock.

Open Priority Ticket

Partner & Reseller Network

Join our global reseller ecosystem or integrate your third-party payment gateway, door lock hardware, or accounting platform directly into the PixelGo API.

Explore Partner Charter

Global Headquarters

Our core engineering, customer success, and product design architectures operate out of secure regional facilities designed for 99.99% infrastructure availability.

Corporate Office
Vijay Nagar, Indore, M.P
Direct Hotline
Electronic Dispatch
System Support Desk 24/7/365 ONLINE

Critical Severity 1 outages and live front-desk POS operational emergencies receive immediate escalation within < 15 minutes globally.

Send Your Message

Whether it’s a question, feedback, or a request, we’re here to help. Let’s start the conversation!

Direct Vendor Onboarding →

Dedicated Specialized Hubs

Direct channels to specific operational units within the PixelGo ecosystem.

Billing & Subscriptions

For invoice inquiries, GST/VAT receipts, and recurring payment method updates.

billing@pixelgo.live →

API & Channel Sync

For webhook documentation, OTA channel manager mapping, and custom webhook feeds.

api-dev@pixelgo.live →

Hardware & POS Printers

For thermal printer IP configurations, cash drawer RJ11 drivers, and QR stand dispatch.

hardware@pixelgo.live →

Security & Data Governance

For DPAs, ISO penetration testing summaries, and vendor data purge requests.

compliance@pixelgo.live →
ENTERPRISE SLA ASSURANCE

Guaranteed < 14 Minute Initial Response Time

All vendor subscriptions include continuous uptime monitoring and guaranteed response windows. If your property experiences any critical POS check-in disruption, our engineers intervene immediately.

99.98%
Uptime SLA
< 14m
Avg Response

Inquiry & Onboarding FAQ

Everything you need to know before connecting with our deployment architects.

How quickly can we transition from our existing legacy hotel PMS or POS?
Our data engineering team provides automated migration scripts for most standard hospitality systems (including Oracle Hospitality, IDS Next, and ShawMan). Room inventories, active guest ledgers, and table floor layouts are typically migrated and verified within 48 to 72 hours without any operational downtime.
Does PixelGo provide physical POS touch terminals and kitchen thermal printers?
While PixelGo is primarily cloud software that operates on any commercial iPad, Android tablet, or Windows touch screen, our hardware dispatch team can supply pre-configured industrial touch POS units, IP kitchen thermal printers, and QR table acrylic stands across major metropolitan zones.
Can we request on-site staff training during our opening week?
Yes. For multi-outlet enterprise deployments (`50+ rooms or 3+ restaurant branches`), we assign a dedicated Customer Success Specialist to conduct on-site staff workshops for front-desk receptionists, service captains, and executive chefs during your initial go-live window.
What happens if our internet connection drops during peak dinner rush?
Our Android and iOS Pocket POS apps feature offline SQLite database caching. Service staff can continue punching table orders and printing kitchen tickets locally over your internal WiFi router. Once internet connectivity is restored, all transactions synchronize automatically with our cloud servers.