Cookie Policy & Tracking Preferences
Official policy guidelines governing web session cookies, security tokens, analytics preferences, and consent controls on PixelGo HMS.
1. Definition & Purpose of Web Cookies
Cookies are small encrypted text files stored on your browser or hardware device when accessing PixelGo HMS. PixelGo HMS uses cookies strictly to maintain authenticated staff sessions, store local interface preferences, preserve active cashier shift state, and prevent Cross-Site Request Forgery (CSRF) vulnerabilities.
2. Category 1: Strictly Necessary Operational Cookies
Essential cookies are mandatory for core system functionality. These cookies enable staff login sessions, active POS shopping cart persistence, thermal printer connection states, and multi-tenant database routing. Disabling these cookies will prevent access to vendor dashboard functions.
3. Category 2: Performance & Analytics Cookies
Performance cookies allow PixelGo engineering teams to measure server response times, load balancing efficiency, and UI interaction latency across devices. All analytics data is anonymized and processed without recording personally identifiable information (PII).
4. Category 3: Security & Fraud Prevention Tokens
Security tokens are generated to validate active sessions and audit cashier drawer actions. These tokens expire automatically upon logout or after periods of inactivity to protect property financial ledgers.
5. Third-Party Integration Cookies & Tokens
PixelGo HMS integrates third-party services including payment aggregators (Razorpay, Stripe) for subscription settlements and Google Maps API for property location verification. These third-party providers issue secure, encrypted session tokens required to complete payment flows.
6. User Consent Controls & Browser Management
Users can modify cookie preferences at any time through our DPDP Consent Banner or by adjusting browser settings. Please note that restricting strictly necessary cookies will render POS billing and front desk reservation features unavailable.
7. Privacy Team Contact Details
If you have any questions regarding our cookie implementation or tracking preferences, please email privacy@pixelgo.live.
Loved by Hospitality
Leaders Across India
-
We switched from eZee six months ago. The difference is night and day, our restaurant revenue is now fully captured on every room bill. We recovered ₹40,000 in the first month alone.
-
We run a hotel, a restaurant, and a banquet hall. Before PixelGo we had three different systems. Now everything is one screen. Banquet invoices, food orders, room bills, all in one place.
-
The hourly booking feature alone pays for the subscription. We get transit guests and couples that we were turning away before. The grace buffer is something no other HMS in India offers natively.
Manage Your DPDP Data Rights
Access your stored data logs or request data erasure via our transparency dashboard.
Open DPDP My Data Portal →